Attorneys businesses in Cape Town compete on two things most of them never measure: how fast they reply, and what their reviews say.
Enquiries arrive when the firm is in court, and a prospective client who waits a day has usually phoned someone else.
We answer every enquiry within seconds on WhatsApp, follow up when a quote goes quiet, and ask for a Google review the day the job is signed off — so the next person searching in Cape Town finds a business with recent reviews rather than one with none.
The ones that win aren't cheaper. They answer first and they have recent reviews.
Local search and reviews now do most of the work that referrals used to. Someone with a legal problem searches, reads reviews, and contacts two or three firms — the one that responds first with a clear next step usually gets the consultation.
Yes, within the Legal Practice Council's rules on advertising. Reviews of service and responsiveness are permitted; anything disclosing a matter or a client is not, which is why the request has to be worded carefully.
Fifteen minutes, no presentation. Bring what you spend now and we'll put our number next to it, line by line.