Dentists businesses in Gqeberha compete on two things most of them never measure: how fast they reply, and what their reviews say.
Reception is with a patient, the phone rings out, and the caller books with the practice down the road.
We answer every enquiry within seconds on WhatsApp, follow up when a quote goes quiet, and ask for a Google review the day the job is signed off — so the next person searching in Gqeberha finds a business with recent reviews rather than one with none.
The ones that win aren't cheaper. They answer first and they have recent reviews.
Most new patients arrive through a local search and choose on reviews and availability. Practices that answer enquiries while reception is busy — and that publish which medical aids they accept — convert far more of the same searches.
Yes, provided the request is made once, after treatment, and no patient information is disclosed. In South Africa this must be handled in line with POPIA and the HPCSA's rules on advertising, which is why the request wording matters.
Fifteen minutes, no presentation. Bring what you spend now and we'll put our number next to it, line by line.